Privacy Policy

1. Introduction

Welcome to BETTER LIFE TECHNOLOGY COMPANY. This Privacy Policy explains how we -- BETTER LIFE TECHNOLOGY COMPANY, with our registered office at Rm B 6/F GOOD DRAGON BLDG, 184-190 KILUNG ST, Sham Shui Po, Hong Kong (HK) -- collect, use, disclose, and safeguard your personal information when you visit our website at www.facgearad.com or when you engage our computer systems design, integrated systems architecture, and related professional services. Our digital infrastructure and online platforms have been developed and are maintained by Tackle Team, our designated technology partner responsible for the technical implementation and ongoing enhancement of our web presence and client-facing systems.

We take your privacy seriously. This document outlines our practices regarding the collection, storage, processing, and protection of personal data. By accessing our website or using our services, you acknowledge that you have read this Privacy Policy and understand its terms. If you do not agree with any part of this policy, please discontinue use of our website and services immediately. We reserve the right to modify this policy at any time, and we encourage you to review it periodically to remain informed about how we safeguard your information.

2. Scope of This Policy

This Privacy Policy applies to all personal information collected through our website at www.facgearad.com, through electronic communications including email and contact forms, through telephone interactions, and through any other channel by which you may engage with BETTER LIFE TECHNOLOGY COMPANY. It covers data collected from prospective clients, current clients, website visitors, job applicants, and any other individuals whose personal data may come into our possession in the course of our business operations. This policy does not apply to third-party websites or services that may be linked from our website; we encourage you to review the privacy policies of any third-party sites you visit.

3. Information We Collect

We collect several categories of information to provide and improve our services. Personal Identification Information includes your full name, email address, telephone number, company name, job title, and physical or postal address. This information is collected when you fill out our contact form, subscribe to communications, request a consultation, or otherwise voluntarily submit your details to us. Technical Data includes your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and time zone setting. Usage Data includes information about how you navigate and interact with our website -- pages visited, time spent on each page, links clicked, scroll depth, and interactions with interactive elements. Communication Data includes the content of messages you send us through our contact form, email correspondence, and any attachments you choose to share.

4. How We Collect Information

We collect information through three primary methods. First, Direct Collection occurs when you voluntarily provide information to us -- for example, by completing our contact form, sending us an email at lvigtk@gmail.com, calling us at +1 435 850 6872, or engaging with our team during consultations and project discussions. Second, Automatic Collection happens as you navigate our website, where certain technical and usage data is collected automatically through standard internet technologies including server logs, cookies, and similar tracking mechanisms. Third, Third-Party Sources may occasionally provide us with information, such as publicly available business directories, professional networking platforms, or referrals from existing clients. In all cases, we collect only the minimum information necessary to fulfill the relevant purpose.

5. Use of Your Personal Information

We use the information we collect for several defined purposes. Service Delivery -- to respond to your inquiries, provide consultation services, prepare proposals, execute systems design and integration projects, and deliver the professional services you have requested. Communication -- to send you project updates, service-related announcements, appointment confirmations, and responses to your questions or feedback. Business Operations -- to manage our client relationships, maintain internal records, process payments, and fulfill contractual obligations. Improvement and Analytics -- to analyze website usage patterns, improve the user experience, optimize our service offerings, and develop new features based on aggregated and anonymized usage trends. Legal Compliance -- to comply with applicable laws, regulations, legal processes, and enforceable governmental requests, as well as to protect our rights, privacy, safety, and property.

6. Legal Basis for Processing

For individuals located in the European Economic Area, United Kingdom, or other jurisdictions with similar data protection laws, we process personal data on the following legal bases: Contractual Necessity -- processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract. Legitimate Interests -- processing is necessary for our legitimate business interests, including improving our services, marketing our offerings, and preventing fraud, provided these interests are not overridden by your data protection rights. Consent -- where you have given clear consent for us to process your personal data for a specific purpose, such as subscribing to marketing communications. Legal Obligation -- processing is necessary for compliance with a legal obligation to which we are subject.

7. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances: Service Providers -- with trusted third-party vendors who perform functions on our behalf, including website hosting, email delivery, analytics, payment processing, and IT support. These providers are contractually bound to use your information only for the specific purposes we authorize and to maintain appropriate security measures. Professional Advisors -- with legal counsel, accountants, auditors, and other professional advisors who require access to information in the course of providing their services to us. Legal Requirements -- when required by applicable law, regulation, court order, subpoena, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others. Business Transfers -- in connection with any merger, acquisition, reorganization, sale of assets, or similar corporate transaction, provided the recipient agrees to honor the terms of this Privacy Policy.

8. International Data Transfers

BETTER LIFE TECHNOLOGY COMPANY is headquartered in Hong Kong (HK), and our website is accessible globally. Your information may be transferred to, stored, and processed in Hong Kong and other countries where our service providers maintain facilities. These jurisdictions may have data protection laws that differ from those in your country of residence. When we transfer personal data across international borders, we implement appropriate safeguards in accordance with applicable legal requirements, including standard contractual clauses, adequacy decisions, or other recognized transfer mechanisms. By using our website and services, you consent to the transfer of your information to countries outside your country of residence.

9. Data Security

We implement and maintain reasonable administrative, technical, and physical security measures designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission using industry-standard SSL/TLS protocols, access controls limiting data access to authorized personnel on a need-to-know basis, regular security assessments and vulnerability testing of our systems, secure server infrastructure with firewall protection, and employee training on data protection practices and obligations. However, no method of electronic storage or transmission over the internet is completely secure. While we strive to protect your personal information using commercially acceptable means, we cannot guarantee its absolute security. In the event of a data breach, we will notify affected individuals and relevant authorities as required by applicable law.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The specific retention period depends on the nature of the information and the purpose of collection. Generally, we retain client project data for the duration of the client relationship and for a period of seven years thereafter to comply with tax and business record-keeping obligations. Website usage data is typically retained in aggregate and anonymized form for analytics purposes. Contact form submissions and email correspondence are retained for the duration of the engagement and a reasonable period afterward to facilitate follow-up communications. When personal information is no longer required, we securely delete or anonymize it in accordance with our data disposal procedures.

11. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. Cookies are small text files placed on your device by websites you visit. We use Essential Cookies that are necessary for the website to function properly, including session management and security features. We use Analytics Cookies to understand how visitors interact with our website -- which pages are most frequently visited, how users navigate between pages, and whether they encounter any errors. This data helps us improve our content and user experience. You can control cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect the functionality of certain website features. By continuing to use our website without changing your cookie settings, you consent to our use of cookies as described in this policy.

12. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include: Right of Access -- you may request a copy of the personal data we hold about you. Right to Rectification -- you may request that we correct any inaccurate or incomplete personal data. Right to Erasure -- you may request that we delete your personal data in certain circumstances, subject to legal retention requirements. Right to Restrict Processing -- you may request that we limit the processing of your personal data under specific conditions. Right to Data Portability -- you may request a copy of your personal data in a structured, machine-readable format for transfer to another controller. Right to Object -- you may object to processing based on legitimate interests or for direct marketing purposes. Right to Withdraw Consent -- where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing. To exercise any of these rights, please contact us using the details provided in the Contact Information section below. We will respond to your request within the timeframe required by applicable law.

13. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect, use, or disclose personal information from children. If we become aware that we have inadvertently collected personal data from a child without verifiable parental consent, we will take prompt steps to delete that information from our records. If you believe that a child under 18 has provided personal information to us, please contact us immediately so that we can take appropriate action. We encourage parents and guardians to monitor their children’s online activities and to instruct them never to provide personal information through websites without permission.

14. Third-Party Websites and Services

Our website may contain links to third-party websites, plugins, and applications that are not operated by BETTER LIFE TECHNOLOGY COMPANY. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices or content. When you leave our website, we encourage you to read the privacy policy of every website you visit. This Privacy Policy applies solely to information collected by BETTER LIFE TECHNOLOGY COMPANY through our website and direct interactions with our company.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will update the Last Updated date at the top of this page and, where appropriate, notify you by email or through a prominent notice on our website prior to the change becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website and services after any modifications to this policy constitutes your acknowledgment of the changes and your agreement to the updated terms.

16. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People’s Republic of China, without regard to its conflict of law provisions. Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Hong Kong. For users located in jurisdictions with more stringent privacy protections, we will also comply with the applicable data protection laws of your jurisdiction to the extent required.

17. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us using the information below. We are committed to resolving any privacy-related concerns promptly and fairly.

BETTER LIFE TECHNOLOGY COMPANY
Rm B 6/F GOOD DRAGON BLDG
184-190 KILUNG ST
Sham Shui Po
Hong Kong (HK)

Email: lvigtk@gmail.com
Phone: +1 435 850 6872
Website: www.facgearad.com

Developer: Tackle Team